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Terms & Conditions

Please read these terms carefully before participating in the Kanafani Rewards program. Last updated: November 30, 2025

1. Introduction

Welcome to Kanafani Rewards (the "Program"), the loyalty rewards program operated by KANAFANI Sweets & Coffee ("Kanafani," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your participation in the Program.

By enrolling in or participating in the Program, you agree to be bound by these Terms. If you do not agree to these Terms, please do not enroll in or participate in the Program.

2. Eligibility

To participate in the Program, you must:

  • Be at least 13 years of age
  • Reside in Canada
  • Have a valid email address
  • Create and maintain a Kanafani Rewards account

3. Earning Points

3.1 Base Earning Rate

Members earn 10 points for every $1 CAD spent on qualifying purchases before taxes and fees.

3.2 Tier Multipliers

TierSpendMultiplier
Bronze$0+1.0x (10 pts/$1)
Silver$250+1.2x (12 pts/$1)
Gold$750+1.5x (15 pts/$1)
VIP$1,500+2.0x (20 pts/$1)

4. Bonus Points

Welcome Bonus

250 points upon account creation.

Birthday Bonus

500 points on your birthday (must be registered 7 days prior).

5. Tier System

Your tier is determined by your lifetime spend. Once you achieve a tier, you retain it for life as long as your account remains active. Tier downgrades are currently disabled.

6. Points Expiration

12-Month Expiration

Points expire 12 months from the date they are earned. We will notify you 30 days before any points expire.

7. Redemption

Points can be redeemed at a rate of 100 points = $1.00 CAD.

  • Minimum redemption: 100 points ($1.00)
  • Can be used for drinks, sweets, or store credit
  • Redeemable in-store or online

8. Points Value

Points have no cash value and cannot be exchanged for cash. They are promotional credits only.

9. Account Termination

We reserve the right to terminate accounts for violation of terms, fraud, or inactivity (24 months). Upon termination, all points are forfeited.

10. Program Changes

We may modify the Program at any time. Continued participation constitutes acceptance of changes.

11. Privacy and Data

Your data is handled according to our Privacy Policy. We collect transaction and activity data to administer the program.

12. Limitation of Liability

Kanafani is not liable for lost points due to technical errors or termination. Our liability is limited to the value of points in your account.

13. Governing Law

These Terms are governed by the laws of Ontario, Canada.

14. Contact Us

Questions? Reach out to us:

Email: rewards@kanafani.ca

Phone: (905) 828-0300